Ordering
At Tres Vivant we have no minimums to buy. Prices may change without notice. Our standard shipping is UPS. We normally ship within 48 hours of receiving orders excluding weekends. All funds are in US dollars.
Ordering Options
Shop Our Online Site www.tresvivant.com
Phone Orders please call 530-620-1088
Email: tresvivant@aol.com Return Policy
At Tres Vivant due to the nature of our product all sales are final. We are unable to accept any returns, as we would not be able to guarantee the quality and purity of returned products to our customers. No Exceptions. Please feel free to contact us for samples before purchasing. Defective/damaged products will be replaced with the identical item upon the return of the defective/damaged product. Call for return arrangements, we will not be responsible for items returned without prior notice.
Note: Once return arrangement is given, product must be returned within 10 business days. After that time the product will no longer be accepted and the sale will be final. Out of Stock Products
We do occasionally run out of an item. In the event we do, we will ship the order minus the out of stock item and adjust it accordingly on the invoice. The customer may request the item be backordered and the backorder will not be charged until shipped. Unless otherwise requested. Shipping will be charged accordingly. Shipping Options
Standard shipping is UPS Ground. Shipping options include 2-Day and Overnight. Prices are listed below.
TO ADD 2-DAY OR OVERNIGHT TO YOUR ORDER, CLICK HERE. | | $0 - 44.99 | $45.00+ | | UPS Ground | $5.00 | 5.00 | | UPS 2-Day | $40.00 | 40.00 | | UPS Overnight | $80.00 | $80.00 |
Sales Tax
Sales tax will be charged for California residents at an 8.25% rate unless Tres Vivant has a valid sales tax ID number on file. Damage Claims
Inspect all packages at time of receiving order. All damaged, defective of missing item claims must be reported within 72 hours of delivery of package. After that time, the customer accepts all responsibility and will not hold Tres Vivant liable. Disclaimer
Tres Vivant will not be held responsible for any misuse of their products. Any injury in the use of Tres Vivant products will be solely the responsibility of the customer and said customer releases Tres Vivant and their owner of any and all responsibility in the case of injury. While we do our best to offer you only the highest quality products, Tres Vivant does not guarantee that any natural product will be consistent from one batch to another. These are natural products, no additives of dilution had been used in them. Tres Vivant is not responsible for any variations in product. The consistency an sent of our butters, oils, salts and sugars may vary from batch to batch being refined in the most natural way possible. We do not accept returns due to these differences. In the event of loss or damage, Tres Vivant will only be liable for the actual cost and/or replacement of the merchandise. | 
